Child Safety Standards and Protection Policies

1. Age Verification and Access Control

Minimum Age Requirement

  • Flitter requires all users to be 18 years or older to create an account and use the app
  • Age verification is mandatory during profile creation (app/src/main/java/com/zemi/models/UserProfile.kt - age field)
  • Users must confirm they are 18+ before accessing any app functionality

Age Verification Process

  • Users must enter their age during profile setup
  • The app blocks registration for anyone indicating they are under 18
  • Profile data includes mandatory age information that cannot be bypassed

2. Content Moderation and Monitoring

Profile Content Review

  • User profiles are limited to text-based information only (name, age, bio, sexuality)
  • No photo uploads or image sharing functionality exists in the app
  • The app operates without visual content to prevent inappropriate image sharing
  • Inappropriate text content in profiles can be reported by other users

Real-Time Interaction Limitations

  • The app uses proximity-based matching with limited initial data exchange
  • Only anonymized snippets (name, age, Flitter ID) are shared during discovery
  • Full contact information is only exchanged after mutual consent (match)

3. Reporting and Blocking Mechanisms

User Reporting System

  • Users can report inappropriate behavior or suspicious accounts
  • "Not Interested" feature allows immediate removal of unwanted matches
  • Reports are investigated and appropriate action taken

Blocking Capabilities

  • Users can block other users to prevent future contact
  • Blocked users cannot see or interact with the blocking user
  • Blocks are permanent unless manually reversed by the user

4. Data Protection and Privacy

Limited Data Collection

  • Minimal personal data collection (name, age, email, phone, bio)
  • No image or photo data collection
  • No collection of sensitive data from minors
  • All data transmission uses secure protocols

Privacy by Design

  • Bluetooth-based proximity detection without location tracking
  • Anonymized profile snippets during discovery phase
  • Contact information only shared after mutual match consent

5. Safety Features

No Visual Content

  • The app intentionally excludes photo/image functionality
  • Eliminates risk of inappropriate image sharing
  • Prevents visual exploitation or grooming tactics
  • Focus on personality-based matching through text profiles

Proximity-Based Matching

  • Users must be physically near each other to connect
  • Reduces risk of predatory behavior from distant bad actors
  • Time-limited selection windows prevent prolonged exposure

Controlled Information Disclosure

  • Progressive disclosure model: anonymized → matched → full contact
  • Users control when and if to share complete profile information
  • No unsolicited messaging without mutual match

6. Compliance and Legal Framework

Terms of Service

  • Clear terms prohibiting use by anyone under 18
  • Immediate account termination for age misrepresentation
  • Zero tolerance for inappropriate behavior toward minors

Law Enforcement Cooperation

  • Full cooperation with law enforcement investigations
  • Preservation of evidence when illegal activity is reported
  • Proactive reporting of suspected grooming behavior

7. Education and Awareness

User Guidelines

  • Clear community guidelines prohibiting inappropriate content
  • Educational materials on safe dating practices
  • Warnings about sharing personal information

Safety Tips

  • In-app safety reminders and tips
  • Guidance on recognizing and reporting suspicious behavior
  • Links to external safety resources

8. Technical Safeguards

Automated Detection

  • Monitoring for keywords or patterns indicating underage users
  • Detection of inappropriate content in text profiles
  • Flagging suspicious user behavior patterns

Account Verification

  • Email and phone number verification required
  • Prevents creation of multiple fake accounts
  • Helps track and ban policy violators

No Image Processing

  • Complete absence of image upload/download capabilities
  • No camera access permissions requested
  • Eliminates risks associated with visual content

9. Response Procedures

Incident Response Team

  • Dedicated team for handling safety reports
  • 24-48 hour response time for urgent safety concerns
  • Escalation procedures for law enforcement involvement

Account Actions

  • Immediate suspension pending investigation
  • Permanent bans for confirmed violations
  • Device-level bans for serious offenses

10. Contact Information

Safety Team Contact

  • Email: hello@flitter-io.de
  • Response time: Within 24 hours for urgent matters
  • Available for user concerns and law enforcement inquiries

Emergency Situations

  • Users advised to contact local law enforcement immediately
  • App provides cooperation with investigations
  • Evidence preservation for legal proceedings

Commitment Statement

Flitter is committed to maintaining a safe environment for all adult users. We have zero tolerance for any content or behavior that exploits or harms children. Any user found to be under 18 or engaging in prohibited behavior will be immediately and permanently banned from the platform.

The app's design choice to exclude photo/image functionality is a deliberate safety measure that eliminates many common vectors for exploitation and inappropriate content sharing.

We actively cooperate with law enforcement and child safety organizations to prevent and report any instances of child exploitation.

This policy is regularly reviewed and updated to ensure compliance with evolving safety standards and legal requirements.

Last Updated: January 2025
Version: 1.0

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